After Sales
After-sales service for 4x4 vehicles
Adaptive maintenance
- Preventative maintenance specifically designed for professional 4x4 use
- A protocol that goes beyond conventional standards
- Technicians specialising in four-wheel drive, differentials and reinforced suspension
- Santana Service: scheduled servicing based on the vehicle’s actual usage
- Advanced diagnostics using official equipment
- Complete transparency throughout the entire process
Guarantees
- Vehicle warranty: 5 years or 160,000 km
- Comprehensive protection for key systems
- PHEV battery warranty: 8 years
- The Santana Commitment: personalised service and a specialist technical network
- Ongoing support, wherever you are
Genuine spare parts
- Complete catalogue of genuine Santana spare parts
- Real-time stock availability enquiry system
- Perfect fit and maximum compatibility
- Durability in extreme conditions
- Warranty on every component
24-hour support
- Full 24/7 cover, 365 days a year
- Valid throughout Europe
- Cover from kilometre 0 (from your home)
- Replacement vehicle for up to 7 days
- Personal cover: medical repatriation and medical cover
- Immediate response coordinated by specialists
Network of workshops
- Santana Authorised Workshop Locator
- Strategic coverage across the whole country
- Certified technicians who undergo continuous training in line with Santana standards
- Shared technical history across workshops
- Official diagnostic equipment throughout the network
- The same level of warranty regardless of which workshop you choose
- Prepared for any situation: maintenance, specialist repairs, off-road
4x4 Community
- Specialist knowledge hub
- Active Santana owners’ forum
- Technical video tutorials
- Calendar of events and meet-ups
- Off-road guides and recommended routes
- Blog featuring news and trends from the 4x4 sector